Warranty

At RHF Stone, we stand behind the quality, durability, and innovation of our Beyond Zero Surfaces. We are committed to delivering premium, zero-silica stone surfaces that not only enhance your space but also offer long-lasting performance. That’s why we proudly provide a 10-year limited warranty, giving you confidence and assurance that your investment is protected.

Our Promise

Limited Warranty

Customer Satisfaction

Complimentary Gift

Your RHF Stone Beyond Zero Surface deserves the best care—effortless, effective, and safe. Introducing the RHF Stone Surface Cleaner, specially formulated to keep your benchtops sparkling clean while preserving their flawless finish.

Designed for daily use, our streak-free, non-abrasive formula lifts spills, removes stains, and enhances the natural beauty of your zero-silica surface—all without harsh chemicals. Simply spray, wipe, and enjoy a pristine benchtop that looks as good as new, every day.

Give your RHF Stone the treatment it deserves with the ultimate cleaning companion—because brilliance should be effortless.

To get the most out of your warranty, we encourage all customers to register their purchase on our website. Doing so ensures that you receive full support and seamless service whenever needed. Explore the full details of our warranty terms here and enjoy the trust and reliability that comes with RHF Stone.

RHF Stone is not recommended for outdoor use. While RHF Stone Beyond Zero Surfaces is durable and weather-resistant, the resin-based material is more susceptible to UV damage. Prolonged exposure to sunlight can cause visible colour changes over time, making it less suitable for outdoor environments compared to standard stone products. If used in an outdoor environment, the RHF Stone Beyond Zero Surfaces 10 Year Limited Warranty is not applicable as our stone is not UV ray approved.

No, we do not recommend fabricating Beyond Zero Surface in one piece for L-shaped areas. Doing so can lead to movement caused by thermal expansion. To ensure the surface remains stable and durable, it’s recommended to use a joint in these areas. RHF Stone Beyond Zero Surfaces 10 Year Limited Warranty is not applicable if it is installed outside these requirements.

RHF Stone Beyond Zero Surfaces offer 10 years limited warranty. The application form can be filled out online, emailed or posted out directly. Please fill out the form and return to us within 60 days from the date you received the form to guarantee the warranty. Request application form.

RHF Stone does not generally cover cracking under the warranty. This type of damage is typically caused by fabrication or installation errors, or from mechanical stress, and does not indicate a defect in the product itself. For more details, please refer to our terms and conditions here.

Yes, all products come with a 10-year limited warranty, and any changes or bans on the product do not affect the warranty coverage. For more information, please contact us.